Today’s guest is Sebastian Grady, president of Rimini Street, a company of seasoned engineers that deliver exceptional third-party enterprise software support. Rimini Street tackles customers’ challenges with products from companies like Oracle, SAP, JD Edwards, PeopleSoft and Siebel, saving clients up to 90% of their total enterprise software support costs. Sebastian discusses why clients prefer outsourcing to going back to the big companies for constant upgrades, how his company saves clients money and exhaustive efforts, and what makes an exceptional support team. He also discusses how the impending recession affects a company like Rimini Street which tends to do well despite adverse economic changes that instill fear in the rest of the world. And wait, did we hear that correctly? Did Sebastian just mention JLo?! Tune in to find out why.