SF-based PR Firm Finds Out How Many Americans Insist on Calling San Francisco by the Wrong Name

SAN FRANCISCO—January 25, 2018—Bospar, the San Francisco-based boutique PR firm that puts tech companies on the map, today announced survey data on one of the most annoying aspects of being a resident of the city by the bay: hearing visitors call it by the nicknames “Frisco” and “San Fran.” This is timely: on January 30, 1847 Mayor Washington Allon Bartlett issued a proclamation renaming Yerba Buena “San Francisco,” believing it would be good for business to take on the name of the well-known San Francisco Bay.

“It is vitally important to call the city ‘San Francisco’ over ‘San Fran,’” said Charles Fracchia, co-founder of Rolling Stone magazine and president emeritus of the SF Museum & Historical Society, a non-profit organization dedicated to the preservation, interpretation and presentation of the history of San Francisco. “Utilizing the full name of any person or place gives it dignity, and I believe ‘San Francisco’ deserves to be referred to in its full name.”

The majority (65 percent) of San Franciscans and people who live in the surrounding Bay Area use “San Francisco” when referring to the city. Forty-six percent also call it “The City,” and 37 percent call it “SF.” While 20 percent of residents admit to sometimes calling it “San Fran” and 9 percent admit to sometimes calling it “Frisco,” if forced to choose only one name to call it, 75 percent of residents would go with “San Francisco.” Only 1 percent of San Francisco residents would choose “San Fran” and only 4 percent would choose “Frisco;” another small minority (5 percent) never call their city “San Francisco.”

Luckily, the majority of non-residents (67 percent) also prefer to call San Francisco by its proper name, but a much higher percentage go with non-resident approved alternatives, including “San Fran” (28 percent) and “Frisco” (13 percent), as well as some nostalgic nicknames like “Golden Gate City” and “City by the Bay” (15 percent each).

These findings were part of a broader demographic survey Bospar commissioned from Propeller Insights to find out what residents call the city versus what non-residents say. Propeller Insights surveyed 200 U.S. residents from the San Francisco Bay Area and over 1,000 non-residents on January 18-19, 2018.

San Francisco Chronicle columnist Herb Caen (1916–1997) coined “Baghdad by the Bay” when he first relocated to the city: “Years ago, this wide-eyed kid from Sacramento dubbed it Baghdad-by-the-Bay, a storybook city of spires and minarets, gay banners fluttering in the breeze.” However, contemporary residents (79 percent) and visitors (73 percent) alike find “Baghdad by the Bay” the most off-putting name for San Francisco, followed by “Fog City” by visitors (49 percent) and “Frisco” for residents (52 percent).

Caen also took a stand on using Frisco: “Not Frisco but San Francisco. Caress each Spanish syllable, salute our Italian saint. Don’t say Frisco and don’t say San-Fran-Cis-Co. That’s the way Easterners, like Larry King, pronounce it. It’s more like SanfrnSISco, all one word minus a syllable.”

In November 20, 2017, Bospar and Propeller Insights asked Americans: “if you learned that saying ‘San Fran’ sounded like fingernails on a chalkboard to the people of San Francisco, would you keep saying it?” Just over two-thirds of the respondents (67 percent) said “No.” However:

• Men (41 percent) were almost twice as likely as women (24 percent) to keep saying “San Fran”
• 42 percent of Republicans would keep saying “San Fran” compared to only 27 percent of Democrats
• Libertarians (44 percent) and, strangely, the Green Party (48 percent) were even worse
• Those identifying as asexual would be most likely to persist in saying “San Fran” (63 percent), followed by bisexuals (44 percent) and gay men (41 percent)
• Lesbians (90 percent) and heterosexuals (67 percent) would be most likely to knock it off
• Millennials (35 percent) and Gen Xers (37 percent) would be most likely to keep using “San Fran,” but more than three-quarters of Boomers (76 percent) would cut it out
• Those with a college education (35 percent) were just as likely to keep calling SF “San Fran” as those with little or no college (32 percent)
• By income level, people bringing home $150-$200K (55 percent) were much more likely to persist in using “San Fran” than people bringing home less than $50K (30 percent)

“Ultimately, this is a branding problem we hope we can fix,” said Curtis Sparrer, a principal of Bospar. “Many of us at Bospar PR consider San Francisco home and dread having to tell other people about our headquarters since that inevitably leads to someone exclaiming ‘San Fran!’ or ‘Frisco!’ When we tell these people that San Franciscans don’t really use those nicknames, they usually respond with ‘Well, I’ve never read that.’ So, we thought we would take a page from our own PR playbook to fix what amounts to a branding problem.”

“With roughly two-thirds of locals in favor of calling San Francisco by its proper name, it’s clear that there’s an appreciation of the city’s name and the tradition associated with it,” said Gabrielle Ferdman-Ayala, Principal of Propeller Insights. “While ‘Frisco’ is easy and catchy, it’s likely to result in some raised eyebrows or eye rolls and might even expose you as an outsider. If you really insist on using a nickname, opt for the one most locals prefer: “The City.”

Survey Results

January 19, 2018

All Completes: https://surveys.propellerinsights.com/r/445431_5a6240b77f3319.12905368
SF Completes: https://surveys.propellerinsights.com/r/445431_5a62a7137eae15.86293193
Non-SF Completes: https://surveys.propellerinsights.com/r/445431_5a62a76931a649.33562302
SF vs Non-SF: https://surveys.propellerinsights.com/r/445431_5a62a7edb2e4c8.45811725

January 18, 2018

All Completes: https://surveys.propellerinsights.com/r/445431_5a600e02a02ca7.64995903
SF Completes: https://surveys.propellerinsights.com/r/445431_5a60597b0361e6.63250344
Non-SF Completes: https://surveys.propellerinsights.com/r/445431_5a6059ef547057.30881435

November 20, 2017

All Completes: https://surveys.propellerinsights.com/r/445431_5a108b96de2510.76731447
Age: https://surveys.propellerinsights.com/r/445431_5a13d608bfc004.54250897
Gender: https://surveys.propellerinsights.com/r/445431_5a108ab2caa552.08462737
Politics: https://surveys.propellerinsights.com/r/445431_5a1465b37c2156.93547666
Sexuality: https://surveys.propellerinsights.com/r/445431_5a1469f18cdb32.05205515
Education: https://surveys.propellerinsights.com/r/445431_5a14661e370c58.45324740
Income: https://surveys.propellerinsights.com/r/445431_5a146690b2e9d9.07694704

About Propeller Insights

Propeller Insights is a full-service market research firm based in Los Angeles, California. Using quantitative and qualitative methodologies to measure and analyze marketplace and consumer opinions, they work extensively across industries such as travel, brand intelligence, entertainment/media, retail, and consumer packaged goods.

About Bospar

Bospar is a boutique tech PR firm featuring a team of highly seasoned professionals who exist to put tech companies on the map. Bospar’s principals include a longtime PR and tech industry guru, a former broadcast TV producer and award-winning media maven, a standout PR agency manager from the corporate side of a leading global law firm, and an experienced executive with both large agency and public company credentials. Bospar’s larger team includes experts in both social and traditional media, as well as financial and analyst relations and public affairs.

For more information, visit Bospar.com.