Bospar Survey Reveals That Biz Speak Is ‘Disruptive’ to Marketing Efforts

SAN FRANCISCO — October 25 , 2018 — A new survey today released from Bospar, the boutique PR firm that puts tech companies on the map, revealed that the vast majority of B2B decision makers are turned off by marketing buzzwords like “disruptive” and “best-in-class” and that most know they need PR — even though not all of them know what exactly it is.

*The survey of more than 1,000 B2B decision makers in the United States was conducted by Propeller Insights on behalf of Bospar in September of 2018.

Clichés Aren’t Cutting It With B2B Buyers

The vast majority of B2B decision makers (88 percent) feel that marketing clichés are detrimental to a company’s credibility. “Disruptive” is the worst offender, with almost a full third of the vote (32 percent). This is followed by:

“I have encountered a feeling among marketing executives that ‘grandiose’ language is more serious or professional,” said Bospar Chief Content Officer Tricia Heinrich. “Unfortunately, it is also empty and imprecise. Ideally, marketing materials spell out in clear and specific language how a product or service solves customers’ problems.”

They Know They Need It, But Not What It Is

When it comes to PR, almost all B2B decision makers (98 percent) agree that it is important — to shape people’s opinions (36 percent), to increase visibility (20 percent), to increase sales (17 percent), and because people don’t believe advertising (12 percent) — and 4 in 10 (39 percent) say social media will be the biggest focus for PR five years from now.

However, they don’t all know or agree on what, exactly, PR is. About a third (66 percent) understand that it is “a strategic communication process that builds mutually beneficial relationships between organizations and their publics,” but the rest think PR is:

About Propeller Insights

Propeller Insights is a full-service market research firm based in Los Angeles. Using quantitative and qualitative methodologies to measure and analyze marketplace and consumer opinions, the company works extensively across industries such as travel, brand intelligence, entertainment/media, retail and consumer packaged goods.

About Bospar

Bospar is a boutique tech PR firm featuring a team of highly seasoned professionals who exist to put tech companies on the map. Bospar’s principals include a long-time PR and tech industry guru, a former broadcast TV producer and award-winning media maven, a standout PR agency manager from the corporate side of a leading global law firm, and an experienced executive with both large agency and public company credentials. Bospar’s larger team includes experts in both social and traditional media, as well as financial and analyst relations and public affairs.


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About Bospar

Bospar is the award-winning “politely pushy” tech and health public relations and marketing agency. The firm, which launched in 2015, provides clients with national support thanks to its distributed agency model. Bospar’s staff includes marketing and PR experts and veteran journalists from top-tier tech and business media. The agency’s strategic and creative thinkers excel in earned and social media, analyst and investor relations, content creation and placement, and public affairs. Leaders from brands – including Alkermes, Standigm, Marqeta, Snowflake and Unisys – trust Bospar to drive category leadership for disruptive technologies and solutions.

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